Questions rental shops ask about Renta

Outdoor equipment operators — powersports, boats & watercraft, bikes, camping, ski & snowboard, tours, cabins, and anything else you rent by the hour or day.

Two ways to pay, same full product either way. The Commission plan has no monthly fee: your renters pay a 2.5% Renta fee per booking at checkout. The Flat plan is $300/month with no fee on bookings at all. Nothing is locked behind a higher tier. Standard Stripe processing (about 2.9% + 30¢) applies on both, billed to you by Stripe directly.

Commission costs you nothing each month: your renters see a 2.5% Renta fee at checkout. Flat is $300/month and removes that fee, so renters pay exactly your price. The two meet at about $12,000/month in bookings. Below that, the fee your renters pay adds up to less than $300; above it, Flat is the cheaper way to give them a fee-free checkout. You can switch either way whenever you like. No contract, no setup fee.

Not on the Commission plan: the 2.5% Renta fee is always added on top of your price at checkout, so you keep your full booking total. By default your advertised prices already include it, so the price a renter sees while browsing doesn't grow at checkout; you can show it as a separate line instead under Pricing → Fees & policies. If you'd rather renters pay no Renta fee at all, the Flat plan removes it for $300/month.

Not on the hold. A security deposit hold on the renter's card carries no Renta fee, and releasing it costs nothing. If you capture some or all of a deposit for damage on the Commission plan, Renta's 2.5% applies to the amount you capture and comes out of it, so the renter is charged exactly the damage amount you enter. On Flat there is no Renta fee on captures either.

FareHarbor doesn't publish its booking fee. Renta's price is on this page, and the Flat plan has no booking fee at all. FareHarbor is built around tours and timed activities; Renta is built for renting individual units, like a specific boat or UTV. On either Renta plan, payments run through your own Stripe account, so payouts land in your bank from Stripe directly, not from us.

Your fleet, yes: export your items as a CSV file and bring them in with Renta's fleet import, which also takes rates, deposits and photo links. There is no automatic import for bookings or customer lists yet, so upcoming bookings are re-entered in Renta, and we help you move them over by hand. Talk to us about your setup before you pick a switch date.

Renta runs on Stripe Connect. During setup you create a Stripe account for your business through Renta's onboarding (a Stripe Express account) rather than linking an existing one. Renters' payments are charged on that account, Stripe pays out straight to your bank, and you get your own Stripe dashboard for payouts. Your old Stripe account and its history stay where they are.

Yes. The Commission plan has no subscription to cancel. On Flat you cancel from Settings → Your Renta plan, and it stops at the end of the period you've already paid for. You can download your customer list and your reports as CSV files from the admin at any time, and our Terms give you a 30-day window to export your data after your account closes.

Most operators are live in an afternoon. Import your fleet from a CSV file, and before you switch websites, the SEO move check compares your current site with your new Renta site and flags anything that could cost you search traffic. We also help you move over, hands-on.

Stripe Connect powers cards, Apple Pay, Google Pay, and wallets your Stripe account supports — renters pay you, deposits route correctly, and reconciliation stays inside Renta.

Yes — storefronts and embedded widgets are mobile-first so renters finish bookings thumbs-first at the trailhead.

No — operators configure storefronts, fleet, waivers, and pricing visually. Engineers optional when you enable API access.

Yes — connect DNS once from settings and traffic stays on your brand.

Email team@rentalabs.io, send us a message from the contact page, or book a call. The Help Center walks through setup, bookings, pricing and fleet, and when you switch over we help you move, hands-on.